# Mailbox Providers

<details>

<summary>Why is it important to monitor mailbox provider stats?</summary>

It’s important because the deliverability towards a specific provider can suddenly drop. This is a clear sign that a provider has started treating you negatively, so it’s critical to take action to improve the situation.

</details>

The following sections detail how to take advantage of **Mailbox Providers** feature within **Mailtrap API/SMTP**.

#### Mailbox Providers filters <a href="#mailbox" id="mailbox"></a>

Mailbox Providers Overview panel allows you to filter by **Domains**, **Mailbox Providers**, and **Categories**. Here’s how to use each filter.

**Domains**

1. Click on arrows in the All Domains box.
2. Choose one or more domains you’d like to use.
3. When you select the domain, the Table automatically shows corresponding statistics.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-9f702c8da8a6fe1db2525933578771ed3d73a0e8%2Fmailbox-providers-domains-filter.png?alt=media" alt="Domains filter dropdown in Mailbox Providers panel" height="104" width="624"></div>

**Mailbox providers filter**

1. Click the arrows in the Mailbox Provider box.
2. Choose the provider you’d like to use.
3. Check the corresponding stats in the table below.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-74a47571082c3c0e5862a0521833a313f694bbf7%2Fmailbox-providers-provider-filter.png?alt=media" alt="Mailbox Provider filter dropdown showing available providers" height="199" width="624"></div>

You can select a few providers at the same time - just repeat the actions listed above.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-6a5c02b2623ca35b8ec0fa8986a8b76dbac3e0ed%2Fmailbox-providers-multiple-selection.png?alt=media" alt="Multiple mailbox providers selected in filter dropdown" height="152" width="624"></div>

**Categories**

1. Click the arrows in the **Categories** box.
2. Choose a category or categories.
3. Preview the stats for that category in the table below.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-f3e0cf1258d053e02db657be7b5877a39ff57a42%2Fmailbox-providers-categories-filter.png?alt=media" alt="Categories filter dropdown in Mailbox Providers panel" height="139" width="624"></div>

#### Navigating mailbox providers <a href="#navigating" id="navigating"></a>

**Table**

The first column features **Mailbox Providers** of your recipients.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-32ab20e4ebcd7033a0d7cce08cf0f2a888da53ae%2Fmailbox-providers-table-column.png?alt=media" alt="Mailbox Providers statistics table showing provider names and metrics" height="168" width="624"></div>

The stats include the number of **Delivered** emails. You can also see **Unique Opens** and **Unique Open Rate**, as well as **Clicked** emails and **Click Rate**.

Also, the Tables tab shows **Bounce** emails and **Bounce Rate**, plus **Spam** and Spam **Complaints**. Finally, you can see the **Clicked to Open Rate**.

You can learn more about [Stats](https://docs.mailtrap.io/email-api-smtp/analytics) here.

**Color coding**

To immediately understand email deliverability, the table features colors that signal if the value is good, bad, or just average.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-a292107f76f4b8f266d24e1629b6d4fa814a3141%2Fmailbox-providers-green-status.png?alt=media" alt="Mailbox Providers table row with green status indicator showing good performance" width="563"></div>

* Green - good results - exceed what we perceive as a satisfactory value for a particular data point.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-a38e6eeeaaa0427d1560fdecd2e7b6bf72b6e1c6%2Fmailbox-providers-yellow-status.png?alt=media" alt="Mailbox Providers table row with yellow status indicator showing borderline performance" width="563"></div>

* <mark style="background-color:yellow;">Yellow</mark> - borderline results - neither good nor bad, and may require your attention or action.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-d7267a4fb6b1473a1eea1b5356336a7fc3954557%2Fmailbox-providers-red-status.png?alt=media" alt="Mailbox Providers table row with red status indicator showing poor performance requiring attention" width="563"></div>

* <mark style="background-color:red;">Red</mark> - the result is under the threshold we consider satisfactory and it requires your action to improve the performance of a specific mailbox provider.

<div align="left" data-with-frame="true"><img src="https://1476453098-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FS3xyr7ba7aGO19rc8dSK%2Fuploads%2Fgit-blob-ba2f7c059f7309ac38a8e4749666506d382db0e1%2Fmailbox-providers-table-example.png?alt=media" alt="Mailbox Providers table showing email statistics with color-coded performance indicators" width="563"></div>
