> For the complete documentation index, see [llms.txt](https://docs.mailtrap.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.mailtrap.io/email-sandbox/management/manual-email-forwarding.md). # Manual Forwarding You can forward emails from sandbox to any inbox. * View emails in different email clients, or even other apps. * Notify your colleagues or clients about the testing progress. * Use it as a proxy between your application and your email client and never miss a thing from your QA environment. Email forwarding is available starting from the [Basic plan](https://mailtrap.io/pricing/). ### Manual forwarding setup To forward emails manually, go to the **Manual Forward** tab in your sandbox and add the email address for forwarding. The email confirmation will be sent to this email address for verification. Once the address is confirmed by its owner, you can forward emails to it. Return to the sandbox, open the message you want to forward and click the forwarding icon in the top-right of the screen. In the **Manual Forward** tab, you will also find the list of email addresses for forwarding and their statuses: * *active* means that its owner has confirmed that they agree to receive emails. * *pending* means that the owner hasn't confirmed that they agree to receive emails. Click the three-dot menu icon next to the email address to resend confirmation, or to remove this email address.
### `From:` header in forwarded emails All forwarded email messages use forward.mailtrap.info in the `From:` header, e.g., when you forward an email, you'll see something like this in your sandbox: > From: Mailtrap Forward < It helps to use forwarding for users with a strict DMARC policy on their domains. Since DMARC doesn't allow sending emails from your domain without permissions, sandbox rewrites the `From:` header. But because the original sender is valuable information, especially in automated testing, we still preserve it in *x-mailtrap-original-from* header of the forwarded emails. --- # Agent Instructions This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com. ## Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter, and the optional `goal` query parameter: ``` GET https://docs.mailtrap.io/email-sandbox/management/manual-email-forwarding.md?ask=&goal= ``` `ask` is the immediate question: it should be specific, self-contained, and written in natural language. `goal` is optional and describes the broader end goal you are ultimately trying to accomplish on behalf of the user. GitBook uses it to tailor the answer towards what is most useful for that goal. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.