For the complete documentation index, see llms.txt. This page is also available as Markdown.

Pricing Plans

Mailtrap prices Email API/SMTP, Email Sandbox, and Email Marketing separately. Each product offers a free tier.

More details on billing plans here.

Pricing summary

Product
Free tier
Starting paid price
Priced by

Email API/SMTP

4,000 emails/mo

$15/mo

Emails sent and received per month

Email Sandbox

50 test emails/mo

$17/mo ($14/mo annual)

Test emails per month

Email Marketing

500 contacts, 1,500 emails/mo

$15/mo ($12/mo annual)

Contacts stored

All plans, including Free, come with GDPR, ISO 27001, SOC 2 Type II compliance, and two-factor authentication.

The Free tier

Every product has a free forever tier — no credit card required:

  • 4,000 emails/mo for Email API/SMTP (150/day cap)

  • 50 test emails/mo for Email Sandbox

  • 500 contacts & 1,500 emails/mo for Email Marketing

Enough to fully test an integration, prototype an AI workflow, or run a small project before upgrading.

Email API/SMTP pricing

Send transactional emails — welcome emails, password resets, order confirmations. Receive inbound email in the same plan. See the Email API/SMTP overview for the full feature rundown.

Plan
Price/mo
Emails/mo

Free

$0

4,000

Basic

$15

10,000

Basic

$20

50,000

Basic

$30

100,000

Business

$85

100,000

Business

$200

250,000

Business

$300

500,000

Business

$450

750,000

Enterprise

$750

1,500,000

Enterprise

$1,250

2,500,000

Enterprise

Custom

5,000,000+

Every tier includes API/SMTP relay, webhooks, email templates, the Bulk Stream, auto BCC, SDKs, SPF/DKIM/DMARC, suppression management, bounce categorization, open tracking, and inbound email receiving.

A few specifics on the table above:

  • Emails/mo is a shared quota for sending and receiving combined.

  • Free plan limits: 150 emails/day cap · 3-day email log retention · 1 user · 1 domain.

  • Overage (per 1,000 emails past your limit): Basic $1.00 · Business $0.88 · Enterprise $0.55. Not available on Free.

Paid tiers add, in order:

  • Basic: click tracking, HTTPS link branding, IP whitelisting, up to 3 users and 5 domains, 5-day log retention

  • Business: dedicated IP with auto warm-up, SSO, sub-accounts, 24/7 live chat and priority support, deliverability expert assistance, migration assistance, up to 100 users and 100 domains, 15-day log retention

  • Enterprise: audit logs, content-free logging, custom contracts, enterprise billing, unlimited users and domains, 30-day log retention

Sending more than 5 million emails a month? Talk to Sales for custom pricing, contract terms, a DPA, unlimited seats, and a dedicated deliverability manager.

Inbound email

Every plan, Free included, comes with inbound email: get a dedicated receiving address, parsed messages via the API, and real-time webhooks on new email.

Inbound messages share the same monthly quota as sending. See Receiving Emails and Inbound Webhooks for setup.

Email Sandbox pricing

Catch and inspect outgoing emails before they reach real inboxes. Check HTML rendering, spam scores, and simulate bounces, or load-test at scale — all in dev, staging, or CI. See the Email Sandbox overview.

Plan
Monthly
Annual
Test emails/mo

Free

$0

$0

50

Basic

$17

$14

500

Team

$42

$34

5,000

Business

$123

$99

50,000

Enterprise

$498

$399

Unlimited

Every tier includes API access, 2FA, and full compliance coverage. Free plan limits: 1 sandbox · 10 emails/sandbox · 1 user · 5 MB email size.

Paid tiers add, in order:

  • Basic: dedicated sandbox email address, technical info and BCC headers, 100 forwards/mo, 3 users, 7 MB email size

  • Team: 5 sandboxes, 500 forwards/mo, 5 users, priority and 24/7 email support, 10 MB email size

  • Business: 50 sandboxes, 2,000 forwards/mo, 50 users, sub-accounts, live chat, 15 MB email size

  • Enterprise: 300 sandboxes, 10,000 forwards/mo, unlimited users, SSO, audit logs, 25 MB email size

Email Marketing pricing

Design, schedule, and track campaigns to a contact list — newsletters, announcements, drip sequences. See the Email Marketing overview.

Plan
Monthly
Annual
Contacts
Emails/mo

Free

$0

$0

500

1,500

Essential

$15

$12

10,000

30,000

Essential

$29

$23

25,000

75,000

Pro

$59

$47

25,000

125,000

Pro

$109

$87

50,000

250,000

Pro

$214

$171

100,000

500,000

Pro

$499

$399

250,000

1,250,000

Custom

Custom

Custom

250,000+

1,250,000+

Every tier includes email templates, the drag-and-drop and code editors, contact lists and segments, webhooks, API access, and open tracking. Free plan limits: 1 user · 1 domain · no scheduling · no automations.

Paid tiers add, in order:

  • Essential: scheduling, automations, click tracking, HTTPS link branding, up to 3 users and 3 domains, IP whitelisting

  • Pro: dedicated IP with auto warm-up, SSO, sub-accounts, audit logs, deliverability expert consultations, 24/7 live chat and priority support, up to 100 users and 100 domains

  • Custom: custom contracts, enterprise billing, unlimited users and domains

Annual vs. monthly billing

Email Sandbox and Email Marketing offer annual billing at up to 20% off monthly (see the tables above). Email API/SMTP annual billing is available only via request to sales team.

See Billing Setup for payment details.

Overage charges

On Email API/SMTP or Email Marketing, emails over your monthly limit are billed as overage rather than blocked, up to a per-plan cap — you're notified at 80%, 90%, and 100% of it. Full mechanics, including recalculation on upgrade, are in the Payment and Billing FAQs.

Bundle discounts

Using more than one Mailtrap product? You can request a discount:

  • Two products: 20% off the cheaper plan.

  • Three products: 20% off the two cheaper plans; the most expensive plan stays full price.

Talk to sales team to have one applied to your account.

Which plan do I need?

  • Sending transactional or bulk email from your app or backend → Email API/SMTP

  • Receiving inbound email in your app or AI agent → Email API/SMTP

  • Testing or debugging emails before they reach users → Email Sandbox

  • Sending newsletters or campaigns to a contact list → Email Marketing

Not sure which tier? Start on Free & upgrade anytime from your account; changes are prorated. See How do I change my plan? in the Billing FAQs.

FAQs

General

Does Mailtrap have a free plan?

Yes — free forever, not a trial. Each product has its own free tier:

  • 4,000 emails/mo (Email API/SMTP),

  • 50 test emails/mo (Email Sandbox),

  • 500 contacts / 1,500 emails/mo (Email Marketing).

No credit card required.

Does Mailtrap charge per user seat?

No. Each plan includes a set number of seats, for example, Email API/SMTP Basic includes 3 users, Business includes 100 at no extra cost per teammate under that cap. See the plan tables above for exact counts.

Can I use more than one Mailtrap product on the same account?

Yes. Email API/SMTP, Email Sandbox, and Email Marketing are priced and billed separately, so you can mix plans however you need — for example, all three on Free; Email API/SMTP on a paid plan with Email Sandbox and Email Marketing on Free; or all three on paid plans.

If you'd like a bundle discount, get in touch with sales team: 20% off the cheaper plan for two products, or 20% off the two cheaper plans (with the priciest at full price) for three. See Bundle discounts above.

Is annual billing available for every product?

Email Sandbox and Email Marketing offer annual billing at up to 20% off. Email API/SMTP is monthly by default; annual pricing is available by request.

Choosing a plan

What's the difference between Email API/SMTP and Email Sandbox pricing?

Email API/SMTP scales with production emails delivered to real recipients. Email Sandbox scales with test emails captured during development or QA — they never reach a real inbox. Separate products, separate plans: testing volume never counts against your sending limit, or vice versa.

How is Email Marketing pricing calculated?

By contacts stored, not emails sent. Each contact tier includes a monthly email cap — e.g., 10,000 contacts = 30,000 emails/mo. See the Email Marketing pricing table above.

What if I need more volume than the largest listed plan?

Above 5,000,000 emails/mo (Email API/SMTP) or 250,000 contacts (Email Marketing), talk to Sales for custom pricing.

Limits & usage

What happens if I go over my plan's limit?

On Email API/SMTP and Email Marketing, extra emails are billed as overage rather than blocked, up to a per-plan cap — you're notified at 80%, 90%, and 100% of it. Full details are in the Payment and Billing FAQs.

Can I change plans at any time?

Yes — the account owner, an admin, or a billing-permissioned user can upgrade or downgrade from Billing in account settings. Upgrades are prorated immediately; downgrades apply next cycle. See How do I change my plan?

Last updated

Was this helpful?